Case Study
Desert Air
Local SEO & Google Business Profile Optimization
When Customers Searched, Desert Air Showed Up.
When a heater stops working in the middle of winter or an air conditioner fails during a Nevada summer, customers don't have time to search endlessly for help. They turn to Google, looking for a reliable company that can respond to their needs.
Since 1994, Desert Air has served homeowners and businesses throughout Reno, Sparks, and Northern Nevada. What began with a single truck and a home office grew into an established home services company offering heating, air conditioning, plumbing, excavation, and alternative energy solutions.
Despite decades of experience and an expanding range of services, Desert Air recognized an opportunity to strengthen its visibility in local search results and connect with more customers actively looking for its expertise.
Ace Studios partnered with Desert Air to develop and implement a Local SEO strategy focused on improving Google Business Profile performance, strengthening local search visibility, and driving more customer interactions across its service areas.
The Challenge
For home service companies, visibility in local search results can directly influence whether a prospective customer picks up the phone or schedules an appointment.
Desert Air operated in a competitive market where customers routinely searched for services such as heating repair, air conditioning installation, and plumbing assistance. With multiple service offerings and communities to reach, the company needed a coordinated approach to ensure its business information was accurate, visible, and relevant to local searchers.
Its Google Business Profile represented an important opportunity. Appearing in relevant Google Search and Maps results could help the company connect with customers who were already looking for the services it provided.
However, maintaining that presence required consistent monitoring, optimization, and attention to local business listings.
Desert Air set two primary goals for the campaign: improve its local search rankings through regular Google Business Profile optimization and audit its local listings to strengthen accuracy and search visibility.
The challenge was to translate the company's established reputation into a stronger digital presence that helped prospective customers discover and contact Desert Air when they needed service.
Our Approach
Ace Studios developed a yearlong Local SEO strategy centered on visibility, accuracy, and meaningful customer engagement.
We began by evaluating Desert Air's local search presence, including its Google Business Profile and the business information appearing across local listings.
With the company's services extending across multiple categories and communities, our team focused on making its online presence more relevant to customers searching for specific home services in Northern Nevada.
A major component of the strategy involved ongoing Google Business Profile management. Rather than treating the listing as a one-time setup, we monitored and optimized it throughout the campaign to improve its effectiveness in local search.
We also reviewed local business listings for consistency and accuracy, helping establish a more reliable foundation for search engines and prospective customers.
Throughout the engagement, we tracked how users discovered and interacted with Desert Air through Google Search and Maps, measuring progress through profile visibility and customer engagement.
Our objective was straightforward: help more people searching for heating, cooling, and related services find Desert Air and take the next step toward becoming customers.
What We Created
Ace Studios strengthened Desert Air's local search presence through:
Local SEO Strategy
We developed and implemented a targeted Local SEO campaign focused on improving Desert Air's visibility in relevant geographic markets and connecting the company with customers actively searching for home services.
Google Business Profile Optimization
Our team regularly monitored and optimized Desert Air's Google Business Profile, helping improve its visibility in Google Search and Maps while making essential business information easier for customers to access.
Local Business Listing Audits
We reviewed the company's local listings to identify inconsistencies and opportunities for improvement, supporting more accurate and reliable business information across local search platforms.
Service Area Search Optimization
We focused on improving the company's discoverability across its Northern Nevada service areas, accounting for the variety of heating, air conditioning, plumbing, and other services offered by the business.
Local Search Visibility Improvements
Our team refined the company's local search presence to better align with relevant customer searches, including location-specific and service-related queries.
Performance Monitoring and Reporting
We monitored Google Business Profile views and customer interactions throughout the campaign, using performance data to evaluate the effectiveness of our optimization efforts and identify opportunities for continued improvement.
The Result
Over the course of the 12-month campaign, Desert Air experienced substantial improvements in its Google Business Profile visibility and customer engagement.
Business Profile interactions increased by 285%, while Business Profile views grew by 169% between March 2021 and March 2022.
These improvements represented a significant expansion in Desert Air's local search presence, helping the company reach more people searching for home services throughout Northern Nevada.
Increased engagement also created more opportunities for prospective customers to visit the company's website, request directions, and contact Desert Air about its services.
By focusing on ongoing optimization rather than a one-time update, Ace Studios helped Desert Air make better use of one of its most important digital marketing assets: its presence in local Google search results.
The campaign demonstrated the value of a consistent, data-driven Local SEO strategy for established service businesses operating in competitive markets.
After nearly three decades of serving Northern Nevada, Desert Air already had the experience and expertise customers were looking for. Our job was to help more of those customers find it.