Is Social Media the New Customer Service?

Is Social Media the New Customer Service?

By Catherine Acedillo, Project Manager RENO, NV, January 2023 – Social Media… is it the new customer service? What in the world does that even mean? A simple google search will tell you that the most basic meaning of customer service is ‘the assistance and...
Planning your 2023 marketing? That’s our jam.

Planning your 2023 marketing? That’s our jam.

Happy Holidays, everyone! It’s been a hot minute since we’ve done a hot take. As a small business owner, I know that one of the things that is on my mind during the holidays is the upcoming new year, and whether or not I’m doing everything I can to...